System Requirements

Listed below are the minimum system requirements Amtech Software, XG Software and Apps.

 

Amtech Software

Computer (desktop or laptop)

Minimum computer and system requirements are:

  • Processor: Intel Pentium 4 (2.0 Ghz)  
  • RAM: 1 GB RAM (2GB)
  • Hard Disk Space: 1.5 GB
  • Monitor: 1024x768 resolution (min 256 colours) Recommended: 1280x1024
  • DVD drive 
  • Mouse 

 

Operating Systems (OS)

The following operating systems are supported:

  • Microsoft Windows Vista Home Premium SP2 or above (32 bit & 64bit)
  • Microsoft Windows 7 Home Premium or above (32 bit & 64bit) 
  • Microsoft Windows 8 Home Premium or above (32 bit & 64bit) 
  • Microsoft Windows 10 Home Premium or above (32 bit & 64bit) 

 

Please note: If you wish to run Amtech software on an operating system not listed above please contact a member of our sales team.

 

An NTFS file system must be used (not FAT32).
The Amtech product suite cannot be installed to a compressed drive.
All antivirus and firewall software must be disabled prior to the installation.

 

Printers

It is essential that you are using a printer which is on the Microsoft 'Hardware Compatibility List' and that you obtain the most recent Printer Driver available for your printer from your printer manufacturer.

 

Amtech XG Software

Computer (desktop or laptop)

Minimum computer and system requirements are:

  • Processor: Intel Core i5 processor or better
  • RAM: Minimum 8 GB
  • Hard Disk Space: 20 GB free
  • Monitor: 1024x768 (min 256 colours) 
                 Recommended: 1366x768 or better
                 Note that some features require the recommended resolution of 1366 x 768 or higher to be fully operational.
  • Network: 1GB
  • Printer: Must be on the Microsoft ‘Hardware Compatibility List’ and drivers fully updated 
  • DVD drive
  • Mouse
  • Internet access required

 

Server

As per Microsoft recommended specification for the chosen operating system, adjusted for the requirements of SQL Server. Additionally, this needs increasing further if Terminal Server or other remote application technology is being used.

Performance is dependent on environmental factors. The following are outline specifications and are guidelines only. You should consult with your hardware supplier to ensure a solution compatible with your environment.

5 Concurrent Users (minimum requirements)

  • CPU: Dual Core 2GHz+ CPU
  • RAM: 12 GB
  • Database space: 10GB

 

25 Concurrent Users (minimum requirements)

  • CPU: Quad Core 2GHz+ CPU
  • RAM: 24 GB
  • Database space: 20GB

 

Minimum operating system requirements

The following operating systems are supported:

  • Microsoft Windows 7 Home Premium or above (32 bit and 64bit)
  • Microsoft Windows 8.1, Pro or Enterprise (32 bit and 64bit) not RT
  • Microsoft Windows Server 2008 or above (Network installation)

An NTFS file system must be used (not FAT32).
All antivirus and firewall software must be disabled prior to the installation. The Amtech Product
Suite cannot be installed on a compressed drive.

Minimum operating system requirements

The following versions of Microsoft SQL Server database are supported for network installations:

  • Microsoft SQL Server Express 2008 (32 bit and 64 bit)
  • Microsoft SQL Server Express 2012 (64 bit)
  • Microsoft SQL Server Standard 2008 (32 bit and 64 bit)
  • Microsoft SQL Server Standard 2012 (64 bit)

 

Amtech Apps 

This is the minimum recommended spec for devices. Amtech Apps can be installed on devices below this spec, however this may compromise performance and reliability of the software.

Apple -  iPad 2 or later, iPad Mini

Android - minimum 7-inch screen, Android 4.4+, a minimum of 1.5Ghz processor and 2Gb of memory. Due to the variety of devices available on the Android market; the performance can vary dramatically dependent upon the individual device, and its capabilities

(Please note, the Service Manager Engineer App is only available on Android)

For setup of Service Manager Mobile and Web Services IIS is required. Please speak to Amtech Sales (01908 608833) and your IT person for further advice